If your order is received by 17.00, we will ship your order with DPD on the same working day (subject to stock availability). Within Austria, you will usually receive your order on the next working day. To Germany, experience shows that it takes two working days.
As soon as your order has been packed, you will receive an email with a tracking number. This way, you always know where your package is.
For Austria and Germany, shipping is free for orders over 40€. The shipping costs are different for each country. You can find the current shipping costs here: view our shipping costs
No, there is no minimum order value for your order. Please note, however, that above a certain order value you may be able to save on shipping costs and even choose a free gift.
We offer you a large selection of different payment options. You can currently choose from classic advance payment (bank transfer), cash on delivery, credit card (Visa, Mastercard, Amex), PayPal, Apple Pay, EPS, Klarna Pay Now and Klarna Slice It. Depending on the payment method, you may be redirected to the provider's website for processing.
Unfortunately, this sometimes happens. But don't panic, just send us an email with photos of the damaged item and we'll take care of an exchange / subsequent delivery immediately. This is of course free of charge for you.
Everyone changes their mind sometimes. You can return any order to us. Please enclose enough information so that we know how to handle your return. If you would like a return label from us, our iBot can help you in our live chat.
Everyone changes their mind sometimes. You can return individual items or your entire order. Please include enough information so that we can identify your order. If you would like a refund or an exchange, please let us know as well. This will speed up the return process immensely.
What happens if I fall below the free shipping limit with the return?
In this case, you will be charged for the shipping costs that would otherwise have been incurred, as we have to treat the order as if you had never ordered the returned products.
Our products are professional products. These are difficult to compare with commercially available care products. Our products are used by the industry in the OEM sector. They are state-of-the-art and are continuously improved. You get absolute premium quality.
Our products are professional products in premium quality. This means that the products are much more economical to use and require less time. This added value alone makes all products significantly cheaper than supposedly "cheap" care products.
The materials and surfaces in vehicles are becoming more and more complex and sensitive. Our products have been specially developed for the surfaces and materials. This is the only way you can be sure that you are protecting your surfaces for a long time and not damaging them by using too aggressive cleaners. Well-preserved vehicles usually achieve a higher selling price.
Question about item
How we use cookies and other data
By selecting "Accept all", you give us permission to use the following services on our website: Facebook Pixel, "OSS Lieferland" Geo-Ip Service, Google Analytics, Google Ads, Google Tag Manager, releva.nz Retargeting, WebStollen GmbH, releva.nz Retargeting, Brevo. You can change the settings at any time (fingerprint icon in the bottom left corner). For further details, please see Individual configuration and our Privacy notice.
The settings you specify here are stored in the "local storage" of your device. The settings will be remembered for the next time you visit our online shop. You can change these settings at any time (fingerprint icon in the bottom left corner).
For more information on cookie lifetime and required essential cookies, please see the Privacy notice.
To send data to Facebook, you need to consent to the transfer of data and storage of third-party cookies by Facebook.. This allows us to improve your user experience and to make our website better and more interesting.
The Geo-Ip service is used only to determine the country from which the user is visiting this site in order to automatically display country-specific tax rates and prices.
Description:
Country determination for country-specific tax rates]]
This is a web analysis service. It allows the user to measure advertising return on investment (ROI) and track user behavior. Data collected: anonymized IP address, date and time of visit, usage data, click path, app updates, browser information, device information, JavaScript support, pages visited, referrer URL, location information, purchase activity, widget interactions.
This is an advertising service. This service can be used to display personalized or non-personalized advertising to users. With Google Ads Conversion Tracking, we can measure our advertising success in the Google advertising network. We place advertisements in the Google advertising network so that our offers can be found more easily. We try to optimize our advertising as much as possible. Also to keep advertising costs as low as possible. This is reflected in our prices.
This is a tag management system. The Google Tag Manager allows tags to be integrated centrally via a user interface. Tags are small sections of code that can track activities. Script codes from other tools are integrated via the Google Tag Manager. The Tag Manager makes it possible to control when a specific tag is triggered.
This script helps us, to offer you relevant services and products on other digital platforms.
Description:
Names of set cookies: dmc-12, dmc-12-r
Cookie validity: dmc-12 (2 Jahre), dmc-12-r (2 Jahre)
List of cookie domains: hyj.mobi
Place of processing: European Union
dmc-12
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Expires: 2 years
Storage type: Cookie
dmc-12-r
dyn.: Yes
Expires: 2 years
Legal basis:
The legal basis for the processing of personal data required by Art. 6 I 1 GDPR is specified below.
- Art. 6 Abs. 1 s. 1 lit. f DS-GVO
Place of processing: European Union
This script helps us, to offer you relevant services and products on other digital platforms.
Description:
Names of set cookies: dmc-12, dmc-12-r
Cookie validity: dmc-12 (2 Jahre), dmc-12-r (2 Jahre)
List of cookie domains: hyj.mobi
Place of processing: European Union
dmc-12
dyn.: No
Expires: 2 years
Storage type: Cookie
dmc-12-r
dyn.: Yes
Expires: 2 years
Legal basis:
The legal basis for the processing of personal data required by Art. 6 I 1 GDPR is specified below.
- Art. 6 Abs. 1 s. 1 lit. f DS-GVO
Place of processing: European Union
To send data to Brevo, you need to consent to the transfer of data and storage of third-party cookies by Brevo. This allows us to improve your user experience and to make our website better and more interesting.
Would you like to see these contents? Activate the desired contents for one session only or allow the website to remember these settings. Once you have given your consent, the third-party data can be loaded. For this, third-party cookies might be stored on your device. You can change these settings at any time (fingerprint icon in the bottom left corner). For further details, please see the Privacy notice.